Get Help – Call 211

Dial 211 from a land line

Cell phones please call 706 291-9337

Monday – Friday, 9:00 am – 5:00 pm.

Click here to access the 211 database online


211 is an Information and Referral Line. The purpose of 211 is to assist people: to get help, to give help, and to volunteer.

Dial 211 from a land line or from a cell phone Dial 706-291-9337, Monday – Friday, 9:00 am – 5:00 pm.

The 211 Information and Referral Line connects people with needed human services through an easy to remember three-digit phone number.

When someone connects with 211, information and referral to appropriate resource and related information, such as the organization’s name, address, phone number, and services.

In the Floyd County 211 Database there are listings for approximately 150 non-profits, community organizations, governmental agencies, and ministries. For example 211 can offer access to the following types of services:

  • Basic Human Needs: food banks, clothes closets, rent and utility assistance, and shelters.
  • Physical and Mental Health Resources: pre-natal and maternal health, free health clinic, crisis intervention services, support groups, counseling, alcohol and drug intervention and rehabilitation.
  • Employment Supports: Job training, and education programs, literacy, GED, English as a Second Language.
  • Support for Senior Adults and Persons with Disabilities: adult day care, aging services, respite and home health care, and transportation.
  • Support for Children and Youth: child care, after schools programs, mentoring, tutoring, summer camps and recreation programs, and protective services.
  • Volunteer and Donation opportunities through the United Way and 18 member United Way agencies and numerous other community organizations.
  • Emergency Preparedness: The 211 mission in times of disaster is to provide emergency assistance-support. This covers all phases of an emergency: prevention, planning, response, and recovery. The public may look to the 211 Call Center for information on shelter, clothing, food, water, ice, rumor control, locations for applications for financial assistance, opportunities to volunteer services and to donate blood and financial assistance.